Effective Date: June 21, 2022
Last Updated On: December 20, 2024
Welcome to Loveaasan! These Terms and Conditions (“Terms”) govern your use of our website, www.loveaasan.com, and your purchase of products from Loveaasan, operated by RIOE Business Private Limited. By accessing or using this website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please refrain from using our website.
1. General Information
a. The website Loveaasan is operated by RIOE Business Private Limited, located at:
F3/6, Madanpur Khader Extension Part III, Near Makki Masjid, New Delhi – 110076, India.
b. The use of terms like “we,” “our,” and “us” refers to Loveaasan.
c. By using this website, you agree to these Terms, our Privacy Policy, and all applicable laws and regulations.
2. Eligibility
a. By accessing this website, you confirm that you are at least 18 years old or have parental/guardian consent to use this website.
b. Loveaasan reserves the right to refuse service, terminate accounts, or cancel orders if we find that the user has violated these Terms or provided false information.
3. Use of the Website
a. You agree not to:
- Use the website for unlawful purposes.
- Post or transmit harmful, misleading, or offensive content.
- Attempt to gain unauthorized access to the website’s systems or databases.
b. Any misuse of the website will result in immediate termination of access and possible legal action.
4. Product Information and Pricing
a. We make every effort to ensure that the product descriptions, images, and pricing information displayed on our website are accurate. However, errors may occur, and we reserve the right to correct any inaccuracies without prior notice.
b. Prices are subject to change without prior notice. Discounts, offers, and promotions are applicable only as per their specified terms and conditions.
c. All prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes.
5. Order Placement and Acceptance
a. Orders are confirmed only after successful payment processing.
b. We reserve the right to cancel or refuse any order for reasons such as:
- Stock unavailability.
- Errors in product or pricing information.
- Suspicious or fraudulent activity.
c. If your order is cancelled after payment, the amount will be refunded to the original payment method within 3 business days.
6. Shipping and Delivery
a. Orders are processed within 1 business day and delivered within 2–7 business days, depending on your location.
b. Shipping charges and policies are detailed in our Shipping Policy.
c. Loveaasan is not liable for delays caused by courier services or unforeseen circumstances like weather conditions or strikes.
7. Returns and Refunds
a. Eligible products can be returned within 7 days of delivery. Returns must meet the criteria outlined in our Return and Refund Policy.
b. Certain products, such as panties, swimwear, and intimate accessories, are non-returnable due to hygiene reasons.
c. Refunds will be processed within 3 business days after the return is approved and the product passes quality checks.
8. Payment
a. We accept various payment methods, including:
- Credit/Debit Cards
- Net Banking
- UPI (Google Pay, PhonePe, etc.)
- Wallets (Paytm, Mobikwik, etc.)
- Cash on Delivery (COD)
b. All transactions are secure and processed through encrypted payment gateways.
c. COD is available across India but may not be applicable for orders exceeding ₹10,000/-.
9. Intellectual Property
a. All content on the Loveaasan website, including images, text, logos, and graphics, is the intellectual property of RIOE Business Private Limited.
b. Users are prohibited from copying, reproducing, or distributing any content from this website without prior written consent.
10. Limitation of Liability
a. Loveaasan is not liable for:
- Delays or disruptions caused by third-party service providers (e.g., courier services).
- Losses resulting from unauthorized access to your account.
b. Our maximum liability for any claim shall not exceed the amount paid by the customer for the product.
11. Privacy Policy
Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
12. Changes to Terms
a. Loveaasan reserves the right to modify these Terms at any time without prior notice.
b. Continued use of the website after changes are made constitutes your acceptance of the revised Terms.
13. Governing Law and Jurisdiction
a. These Terms are governed by the laws of India.
b. Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.
14. Contact Us
For any questions or concerns regarding these Terms, please contact us:
- Email: Support Center LoveAasan
- Address: RIOE Business Private Limited, F3/6, Madanpur Khader Extension Part III, Near Makki Masjid, New Delhi – 110076, India.
By using Loveaasan, you agree to these Terms and Conditions. We thank you for choosing Loveaasan and look forward to serving you!
