Effective Date: June 29, 2022
Last Updated On: December 20, 2024
Your privacy is important to us. This Privacy Policy outlines how RIOE Business Private Limited (referred to as “We,” “Our,” or “Us”), the operator of www.loveaasan.com, collects, processes, and protects your personal data. By using our website, you agree to the terms outlined in this Privacy Policy.
1. General Information
a. This website, www.loveaasan.com, is operated by RIOE Business Private Limited. We are committed to safeguarding your privacy in compliance with the IT Act, 2000 (21 of 2000) and applicable laws related to data protection and privacy.
b. We collect personal information to continually enhance our products and services for a seamless user experience.
c. Our Privacy Policy may change from time to time without prior notice. You are encouraged to review this policy periodically to stay informed of any updates.
d. Any third parties working with or for us and having access to personal information are obligated to comply with this policy. Sensitive personal information will only be accessed by third parties under a confidentiality agreement.
2. How We Collect Information
We collect your personal information in the following ways:
a. Directly through our Website: Information collected during your interactions with www.loveaasan.com.
b. Business Interactions: Information gathered during communications with you or your representatives.
c. Other Sources:
- Updated delivery details from carriers to improve delivery services.
- Interactions with our subsidiaries or affiliates.
- Public databases, marketing partners, and social media platforms.
3. Information We Collect
a. Personal data is collected to provide tailored services and improve your experience with us.
b. Information collected may include:
- Personal Identifiable Data: Name, email address, postal address, and mobile number.
- Device and Technical Data: IP address, operating system, browser type, and access times.
- Activity Data: URLs visited, purchase history, and page interactions (e.g., clicks, scrolling).
- Cookies: Small data files to enhance functionality and improve marketing efforts.
c. Cookies Preferences: You can adjust your browser settings to block or delete cookies. However, disabling cookies may limit certain functionalities of our website.
4. How We Use Your Information
We use the collected information to:
- Provide, maintain, and enhance our products and services.
- Personalize your shopping experience.
- Respond to your inquiries and provide customer support.
- Process orders and manage transactions.
- Send transactional updates, confirmations, and promotional content (if opted in).
- Detect and prevent fraud or unauthorized activities.
5. Data Sharing
a. We share your personal data only:
- With your consent.
- To complete transactions or provide services.
- With affiliates, subsidiaries, and vendors working on our behalf.
b. Third parties granted access to your data are bound by confidentiality agreements and must comply with applicable data protection laws.
c. We may disclose data when required by law or to protect the rights, property, or safety of our users.
6. Cookies
Cookies are used to improve functionality and personalize your experience. Examples include:
- Storing items in your shopping basket.
- Preventing fraudulent activity and enhancing security.
- Analyzing website performance and user preferences.
Third-Party Cookies: Approved third parties, such as analytics providers or social media platforms, may also set cookies when you interact with our services. You can disable cookies in your browser settings, but some features may be unavailable.
7. Data Security
We prioritize the protection of your personal data by implementing robust security measures, including:
- Encryption: Secure Sockets Locker (SSL) for safe data transmission.
- PCI DSS Compliance: Adhering to payment industry standards.
- Access Control: Limiting personal data access to authorized personnel only.
While we take all reasonable precautions, users are encouraged to secure their login credentials and use unique passwords for added protection.
8. Links to Third-Party Sites/Apps
Our website may contain links to external websites. Please note that these websites operate under different privacy policies, and we are not responsible for their content or practices. We recommend reviewing their privacy policies before sharing any personal information.
9. Social Media Plugins
Our website includes plugins for social media platforms to facilitate sharing. These plugins may collect data per the privacy policies of the respective platforms.
10. Sharing Personal Information
We do not share your data without your consent, except:
- With authorized third parties under confidentiality agreements.
- To comply with legal obligations.
- To protect the rights, property, or safety of our users.
- During business transactions, such as mergers or acquisitions.
11. Children
Users under 18 years of age may use this website only with parental or guardian consent. We disclaim liability for any misuse resulting from non-compliance with this provision.
12. Your Information Choices
a. Opt-Out: You may opt out of receiving promotional emails by following the unsubscribe instructions in the email.
b. Data Access: You may request access to or deletion of your personal data by contacting us directly.
13. Changes to This Policy
This Privacy Policy is subject to periodic updates. Continued use of our services after updates constitutes acceptance of the revised terms.
14. Newsletter
By subscribing to our newsletter, you consent to receive promotional emails. You can unsubscribe at any time using the link in the email footer.
Contact Us
If you have concerns or questions about this Privacy Policy, feel free to contact us:
- Email: Support Center LoveAasan
- Address: F3/6, Madanpur Khader Extension Part-III, Near Makki Masjid, New Delhi – 110076
